Security & Safeguarding

Built to be trusted with your club.

Grassroots clubs manage sensitive information every day. Cluboom is built to help protect players, parents, volunteers and committees through secure design and sensible permissions.

How we protect your data

Private by design, secure by default.

Role-based access

Every person only sees the information they actually need. Coaches, parents, players and committee members each get their own view.

Parents see only their child

Family accounts are limited to their own children. No visibility of other families, no broadcast contact lists.

Private by design

Sensitive information is protected by default. Every user only sees the information they are authorised to access.

Encrypted connections

Information is protected while travelling across the internet, and while stored on our infrastructure provider.

Modern infrastructure

Cluboom is hosted on professionally managed, secure cloud infrastructure with regular managed backups and monitoring.

Auditable permissions

Important permission changes can be tracked, so committees can see who has access and why.

Safeguarding

Designed with safeguarding in mind.

Grassroots clubs are responsible for protecting children as well as organising sport.

Cluboom has been designed so that parents, players, coaches and volunteers only access the information appropriate to their role.

Clear permissions help reduce unnecessary access while supporting good safeguarding practice.

How it fits together

How Cluboom protects your club.

A simple flow — from the moment someone signs in to the information they end up seeing.

  1. Step 1

    Secure sign in

  2. Step 2

    Role-based access

  3. Step 3

    Controlled permissions

  4. Step 4

    Activity logging

  5. Step 5

    Protected club information

Common questions

What clubs and parents usually ask.

Our commitment

Security isn't something we finish.

It's something we continue improving.

Cluboom is developed with ongoing attention to privacy, secure development practices and feedback from real grassroots clubs.

This page is maintained by Cluboom to answer common privacy and security questions. It is not a formal certification — reach out via the contact page for a detailed security overview.

Trust isn't just another feature.

It's the foundation Cluboom is built on.

Every improvement we make is designed to help grassroots clubs protect their people while making everyday administration simpler.

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  • Built in the UK
  • Designed with privacy in mind
  • Secure cloud infrastructure
  • Designed for grassroots sport