Document Information
- Document
- Cookie Policy
- Document ID
- CLB-COOK-001
- Category
- Legal
- Version
- 1.0
- Status
- Approved
- Effective Date
- 7 July 2026
- Last Reviewed
- 7 July 2026
- Next Review
- 7 July 2027
- Review Cycle
- Annual
- Owner
- Cluboom
- Contact
- support@cluboom.co.uk
This Cookie Policy explains how Cluboom uses cookies and similar browser-storage technologies. It applies to the Cluboom marketing website and, where indicated, to the Cluboom application.
1. Our approach to cookies
We aim to use as little browser storage as possible. Essential storage operates where necessary to provide the service. Non-essential technologies, such as analytics, are only activated after affirmative consent through our consent banner.
You can reject non-essential technologies at any time, and change your choice through the “Cookie settings” link in the site footer — continuing to browse is not treated as consent.
2. What we currently use
The following browser-storage technologies are currently in use on the Cluboom site and application. All of these are essential or functional storage; no third-party analytics, advertising or tag-management tools are loaded on the public marketing site at the time this policy was published.
Consent record
- cluboom.cookie-consent.v1 — localStorage entry that remembers your consent choice on this device so we do not ask again on every page load.
Authentication and session (application)
- Session tokens issued by our authentication provider (stored in browser storage) so signed-in users remain signed in between requests. These are strictly necessary for the application to function once you sign in.
Application preferences (application)
- Small localStorage entries used to remember, for example, the user’s active club, saved dashboard state, invitation return paths and device-bound player identifiers. These are functional and used only to make the service work as intended.
Analytics
No analytics or advertising cookies are currently active on the marketing site. If we introduce analytics in the future, they will only run after you have opted in through the consent banner or preferences panel.
3. Third-party services
The Cluboom application uses supplier services to provide core functionality (for example database, authentication and transactional email). Where those suppliers set any browser storage, it is limited to what is necessary to operate that feature — see our Privacy Policy for how supplier data-sharing is handled.
4. Managing your choice
You can review and change your consent choice at any time using the button below, or from the “Cookie settings” link in the site footer.
You can also block or delete cookies through your browser settings. Blocking essential storage may prevent parts of the service from working as expected.
5. Contact
Questions about this policy: support@cluboom.co.uk.
Related Governance Documents
Cluboom maintains a single governance register. Every document in the register is published and publicly available. Browse the full library in the Governance Centre.
- Privacy PolicyCLB-PRIV-001
- Data Processing Agreement (UK GDPR)CLB-DPA-001
- Data Subject Rights PolicyCLB-DSR-001
- Data Retention PolicyCLB-DRET-001
- Children’s Data & Parental Consent PolicyCLB-CHILD-001
- Data Protection Impact Assessment (Public Summary)CLB-DPIA-001
- Security PolicyCLB-SECU-001
- Personal Data Breach Response ProcedureCLB-BREACH-001
- Subprocessor RegisterCLB-SUB-001
- Acceptable Use PolicyCLB-AUP-001
- Terms & ConditionsCLB-TERM-001
- Cookie PolicyCLB-COOK-001This document
- Refund & Cancellation PolicyCLB-REF-001
- Safeguarding & Child Protection PolicyCLB-SAFE-001
Questions about this document? Contact us at support@cluboom.co.uk.
Cluboom is a trading name of D & D Home Maintenance Solutions Ltd.
Copyright © 2026 D & D Home Maintenance Solutions Ltd. All Rights Reserved.
