Our governance framework has been developed to support grassroots sports organisations with privacy, safeguarding, security, transparency and responsible platform management.
Search, filter and sort every published Cluboom governance document.
Showing 14 of 14 documents
CLB-AUP-001Version 1.04 min read
The standards expected of everyone using Cluboom — acceptable and unacceptable use, children’s safety, club responsibilities, monitoring, enforcement and how to report misuse.
CLB-CHILD-001Version 1.05 min read
How Cluboom handles children’s personal information for grassroots clubs — scope, parental responsibilities, club and processor duties, safeguarding, photographs, medical data and children’s rights.
CLB-COOK-001Version 1.02 min read
How Cluboom uses cookies and similar browser-storage technologies on its public marketing site and in the application.
CLB-DPA-001Version 1.09 min read
The standard UK GDPR data processing agreement between Cluboom and the clubs that use it, covering roles, security, subprocessors, breaches, retention and audit.
CLB-DPIA-001Version 1.04 min read
A public summary of Cluboom's Data Protection Impact Assessment: the processing it covers, the privacy risks considered, the measures in place to reduce them and the outcome of the assessment.
CLB-DRET-001Version 1.04 min read
How long Cluboom keeps each category of club, coach, parent and player information, why those periods apply, and how expired records are deleted or anonymised under UK GDPR.
CLB-DSR-001Version 1.04 min read
How individuals exercise their UK GDPR rights in Cluboom — access, rectification, erasure, restriction, portability, objection — and how requests are verified and handled.
CLB-BREACH-001Version 1.04 min read
How Cluboom identifies, contains, assesses, notifies, recovers from and reviews suspected personal data breaches under UK GDPR — the six-stage incident response lifecycle, responsibilities and how to report a concern.
CLB-PRIV-001Version 1.05 min read
How Cluboom collects, uses and safeguards personal data for clubs, teams, players, parents, coaches and volunteers.
CLB-REF-001Version 1.01 min read
How refunds and cancellations will operate once paid Cluboom subscriptions are enabled.
CLB-SAFE-001Version 1.02 min read
How Cluboom supports Clubs with digital tools for safer administration, and how safeguarding concerns should be reported.
CLB-SECU-001Version 1.02 min read
The security safeguards Cluboom uses to protect Club, member and account information.
CLB-SUB-001Version 1.03 min read
The third-party service providers Cluboom engages to deliver the platform, what each one is used for, the categories of data involved and where that processing takes place.
CLB-TERM-001Version 1.04 min read
The terms on which Cluboom is provided to clubs, coaches, parents, players and volunteers.
Every published document, organised by the part of the framework it belongs to.
How the Cluboom governance framework has developed and how it is maintained.
A single governance register was established to hold every Cluboom policy, procedure and register.
Privacy, security, safeguarding and legal documents were authored and published publicly.
Every document is reviewed on an annual cycle, with the next review due 7 July 2027.
Documents are updated whenever the platform, our subprocessors or UK data protection guidance change.
The six principles that shape how Cluboom builds, documents and reviews the platform.
Data protection considerations are built into features from the start, not added after release.
Role-based access, encrypted connections and audit logging are part of how the platform is built.
Children's information is visible only to the people who genuinely need it to run the team.
Every governance document is published openly, with a document identifier and version history.
Each document has a named owner, a contact route and a documented review date.
The framework is reviewed annually and updated as the platform and regulation evolve.
Questions regarding governance documentation should be directed to:
support@cluboom.co.ukStart free and bring your club’s people, season and development into one secure place.
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